The direct-to-consumer space has some stand-out players, both in newcomers like Brooklinen and old-timers like Warby Parker. But one company, Interior Define, has maintained a low profile over the four years of its existence.
The company offers fully customizable furniture, including couches, dining sets and bed frames, to customers through an online showroom. But ID also has guide shops in Chicago (its home market), LA, New York, and Austin.
Interior Define has also just opened up its biggest retail location yet, right in the middle of Hayes Valley in San Francisco. And this time, the store has a twist.
In the back of the showroom, Interior Define has built out a fully furnished two-story home called Studio ID. Alongside its own pieces, Studio ID includes pieces and products from other digitally native partners including Wright Bedding, Gantri, Snowe Home, Barn & Willow, 57st Design, Revival Rugs, Minted, Fireclay Tile, and Sonos.
The idea here is to show off ID’s pieces in their most natural setting, alongside offering partner companies better exposure via offline retail.
According to Interior Define cofounder and CEO Rob Royer, there is no exchange of cash for these partnerships.
Royer also told TechCrunch that San Francisco has been a priority market for the company for a while, but that the startup insisted on finding a great place within Hayes Valley, and waited until they found this newest location to move into the market.
When Interior Define first launched, the company simply sold customizable sofas. Users could choose the upholstery, the measurements, and the accents like sofa legs. The company has since expanded into dining sets and bed frames, but has also enhanced the overall experience with an Interior Define app.
The app lets users scan the floor of their home and place the item they’re customizing into the home via augmented reality. Interior Define also took a page out of the Warby Parker playbook, offering a free swatch program for users interested in purchasing online.
Interior Define has raised a total of $27.2 million from investors such as Fifth Wall, Pritzker Group, Breakout Capital, and Great Oaks.